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Order processing time

• Orders are processed and prepared for shipment within 1–5 business days.
• Orders placed on weekends or public holidays will begin processing on the next business day.
• You will receive a shipping confirmation email with tracking details once your order has been dispatched.

Shipping and delivery

• Free shipping to the EU is available on orders over €80.
• Estimated delivery time is 7–15 business days, depending on your location and the destination country.
• Delivery times may vary due to carrier delays, customs processing, weather, or other circumstances outside our control.
• Please ensure your shipping address is complete and accurate to avoid delays.
• Tracking information may take a few days to become active after your order has shipped.

• 30-day returns
• If it doesn't fit or feel right, send it back for an exchange or refund
• Email us at info@twistwear.store with your order number and your request. We 'll guide you through theprocess

Your satisfaction is our priority